Wednesday, May 1, 2024

A Roof Above Day Services

 A Roof Above - Day Services Center (HUB) & Resource Center

There are two buildings at the very end of North College St.  Here's where they are. Here's a map to their location. You can take either bus 11 or bus 21 from the Transportation Center. Or it's a 20-minute walk. 

Both of these buildings open their doors at 8:30a. This newer building is the Day Services Center. This is where they have basic services like showers, laundry, restrooms, outlets for your phone chargers, phones and mail. They serve lunch here Monday ~ Sunday, 11:15a~12:15p. (on Sunday, no other services are available) The side door, the one that faces up toward College Street, is where they do sign-ups for a permanent bed at the Tryon or Howard Levine Shelters. That sign-up is only open from 8:30a ~ 9:00a!!!

Visiting this facility can be the first step to obtaining emergency shelter. If you don't have a Coordinated Entry card, they can make one for you. The emergency shelters on N. Tryon are always full. You can sign up here for the lottery to gain access to shelter that night. Sign-up begins at 8:30a Monday to Saturday. For women or women & children, you can put your name on the daily list for access to the Salvation Army Center of Hope shelter.You can sign up to see a nurse here too. She's on site Tueday ~ Thursday. The nurse can help you with prescription assistance and over-the-counter meds.  Here is the daily schedule:

Day Services Center Daily Schedule
Time Activity
by 8 a.m. Mon-Fri Main campus gates open
Open 9am~12:30 on weekends & holidays
8:30 a.m.
Mon-Fri
Basic Services & Resource Center
buildings open
8:30 a.m.
Mon-Fri
Signups for morning services begin at DSC
(showers, laundry, phones, and shelter lottery/waitlist signups)*
11:15a  -12:15p Lunch
11:45 a.m. Resource Center building closes
12:30 p.m. Basic Services building closes
(Bathroom available in Resource Center until 1:15)
1:30 p.m. Basic Services & Resource Center
buildings reopen for afternoon services
1:30 p.m. Signups for afternoon services begin at DSC
(showers, laundry, and phones)*
4:00 p.m. Campus closed

*DSC services rely largely on volunteers, so times & services may change if necessary.*


The Resource Center. This building is directly across the street. They have counselors (case managers) there who can connect you to community resources. They can also help with bus passes for verified Work/medical appointments. Every 3rd Friday, the Department of Social Services is here to sign you up for foodstamps (SNAP) and Medicaid. Amara Wellness is here every Wednesday morning to help with Mental Health counseling. 
They also do Coordinated Entry (in case you can't make it out to the County center) in this building with three appointments in the morning and two is the afternoon. The morning sign-ups start at 8:30a so get here and line-up in the back of this building before 8a because those 3 available morning slots go fast!! The two slots in the afternoon open up at 1:30p so get in line (at the front of this building) before 1pm!!
If you are already enrolled in Coordinated Entry, they will assist you with a bus pass for these events. The start of a permanent job and for critical medical appointments. A member of their staff will verify these prior to giving you a pass.
 Another way they can help is something called "Diversion". If you're homeless and have a verifiable relative who can take you in, one of the counselors can arrange to put you on a bus with a one-way ticket to that person.
Lastly, you can get a free bus ride from here to one of their shelters on North Tryon or Statesville Avenue.

 

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